Oz-Cop app — privacy
The Oz-Cop app is a product of OZ-COP PTY. LTD. It opens one of three apps, each also a product of OZ-COP PTY. LTD.: Q-Cop (Queensland), NSW-Cop (New South Wales) and WA-Cop (Western Australia). This page sets out what is stored about you and where it goes. Each app also shows its own statement in the app under More › Privacy.
Choosing your state
The Oz-Cop start screen asks which state you work in and remembers your choice on your phone, so the right app opens next time. The choice stays on the phone and nowhere else. The start screen uses no analytics or tracking.
Your account
You sign in to each app with your email address and a one-time code. Each app stores:
- your email address;
- the date your account was created and the date you last used the app;
- a mark for each day you use the app, which is deleted automatically after 45 days;
- which version of the Terms of Use you agreed to, and when.
That is the whole record of you — unless you use Ask or leave a review.
While you sign in, a scrambled (hashed) copy of your sign-in code is kept for 10 minutes, and the app counts how many codes have been asked for your email address, for about an hour. Each device you sign in on gets a sign-in token, kept until you sign out.
Your IP address
The app's server reads your device's IP address only to make one-way hashed rate-limit keys. These stop too many sign-in codes, or too many account actions such as deleting an account, being requested from one connection. The address itself is never stored. The hashed keys and their counts are deleted automatically after about an hour.
How long your account is kept, and deleting it
Your account record is kept until it is deleted. You can delete your account at any time in the app: open More › Delete my account. You can also email elliott@qcop.org from the account's email address. How to delete your account, and what is deleted.
Where it is hosted
The apps and this site are hosted on Cloudflare (Cloudflare Pages), and account records are kept in Cloudflare's storage.
Your email address
Your email address is used to send your sign-in code and to tell you about the app. Those emails are sent through Resend, an email delivery service. Your address is not sold or shared, and is passed to no one other than the service that delivers the email.
Searching and reading
What you search for in the app never leaves your phone. Searching runs against the copy stored on your own device — the text you type is not sent anywhere and cannot be read by anyone, including the people who run the apps.
So you can go back to them, your phone keeps your last ten searches and the last ten things you opened on each page, for 30 days. They stay on the phone and nowhere else, you can clear them at any time, and signing out clears them.
Ask Q-Cop, Ask NSW-Cop and Ask WA-Cop
Ask works differently, because it has to. Your question is sent to the app's server and on to Anthropic, the provider of the Claude AI service, which writes the answer. Anthropic is based in the United States, so your question leaves Australia.
- The app keeps the question and the answer for 30 days, only to improve Ask, and then deletes them automatically.
- Before they are saved, common personal details (emails, phone numbers, dates, reference and registration numbers) are masked automatically. It can't catch every format and can't mask names, so please don't type them.
- Nothing is kept that links a question to you: questions are not stored with your name, email address, account or device.
- Separately, the app counts how many questions you ask each month (the number, nothing else).
- Anthropic deletes questions it receives within 30 days (longer only if a question is flagged under its usage policy) and does not use them to train its AI.
- Your phone keeps your own last ten questions and their answers for 30 days, so you can reopen them without asking again — on your phone only; you can clear them at any time, and signing out clears them.
Because the question itself can name people, please do not type names, addresses, or QPRIME, event or incident numbers into Ask.
QP9 Builder (Q-Cop)
The QP9 Builder doesn't save or send what you type; it is cleared when you leave the QP9 tab. Your device's keyboard and spell check may learn words you type.
Reviews
If you leave a review, the app stores your star rating, your words and the name you choose to show (or "Verified member"). Once it has been checked and approved, it may be shown on the app's own website and on oz-cop.com.au, never with your email address. You can change it at any time, or ask for it to be removed.
Signing out
Signing out ends the session on that device and clears your recent searches, recently opened records and recent questions. The downloaded material stays on the phone and keeps working without signal.
Contact
For all inquiries, reviews or requests, email elliott@qcop.org.